Organize and integrate
Besides products, the module has the pieces that order them and bring them in from outside.
Categories
Categories lists the ones you have, with search and a counter. Each category is created, renamed or deleted (asks for confirmation) with just a name.
Categories are the main filter of the product list, and what the agent uses to narrow the search when the customer asks for "something for…". A product can be in several.
Categories with the customer's words
Name categories the way a customer would say them, not the way your internal system names them. Family SUVs works better than C Line - Segment B2.
Collections
Collections group products to show them together, beyond their category: October promotions, Best sellers, Premium line.
Default catalogs
If your account is in the automotive or motorcycle sector, Cars and Motorcycles bring catalogs already loaded by Keybe with the market's brands and models. Instead of creating every model by hand, you search them and add them to your catalog; then you adjust price, stock and photos.
Imports
To load many products at once:
- Go to Imports → New import.
- Choose whether you are importing Products or Variants.
- Download the import template: a CSV with the exact columns the platform expects.
- Fill in the template and upload it by dragging or with click here.
- The import stays in the list with its status, the file, the date and the count of created and updated products.
Use the template
A hand-made CSV almost always fails: column names have to match exactly. Download the template even if you have imported before — it may have changed.
Integrations
Integrations connects your catalog with an external platform so it syncs itself. Create integration asks for:
- Platform (Shopify, Wasi and others).
- Your store's domain.
- The access token that platform generates.
- Depending on the case, the domain base URL.
The screen shows an example of the expected format for each platform and explains how the cart behaves.
With Shopify connected, the catalog syncs every 24 hours and the customer can build a cart in the chat and receive a checkout URL — see the agent's Catalog skill.
Export
Export CSV on the product list generates the file and emails it to you. Useful to review prices in a spreadsheet or to migrate to another system.